Claymates Ceramics Studio reserves the right to update our Privacy Policy.

The most recent version of the Privacy Policy is reflected by the version date located at the top of this Privacy Policy. All updates and amendments are effective immediately. We encourage you to review this Privacy Policy often to stay informed of changes that may affect you.

By using our website and services, you consent to the terms outlined in this Privacy Policy.

We receive, collect and store any information you enter on our website or provide us in any other way.

When you book classes, workshops, private events, or private classes through our website or Punchpass, we may collect personal information such as your name, contact details, and billing information.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you contact us or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

Our company is hosted on the Squarespace.com platform. Squarespace.com provides us with the online platform that allows us to sell our products and services to you.

Your data may be stored through PunchPass’s data storage, databases and the general punchpass.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by punchpass.com and used by our company adhere to the standards set by Punchpass. Punchpass does use third party applicatons such as, Rollbar for error tracking, Stripe to process credit card payments, and Postmark to send transactional emails.

You can review Punchpass’s Data Protection here.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company.

For these purposes we may contact you via email, telephone or text messages.

We use cookies to enhance user experience. You may choose to disable cookies, but it may affect certain functionalities.

You can withdraw consent of receiving newsletters or updates by following the unsubscribe link in our emails.

You may also contact us at hello@claymatescerammicsstudio.com to withdraw from receiving information from us.